Software doesn't stop on handover day
A library gets a new security vulnerability, the server's disk fills up, the SSL certificate expires, a phone OS update breaks the app, growing traffic slows the system down... Without someone keeping watch, you usually only find out when customers complain.
DankTech maintains and operates your systems so you can focus on running your business.
What we maintain
- ✓Websites, web apps and mobile apps
- ✓Servers, VPS and cloud infrastructure (AWS, GCP)
- ✓Databases
- ✓Systems built by other teams too — we assess them before taking them over
What the work covers
Monitoring and incident response
- ✓Uptime monitoring with instant alerts when something goes wrong
- ✓Tracking speed, server resources and errors
- ✓Handling incidents according to agreed priority levels
Security
- ✓Applying security patches to libraries and operating systems
- ✓Renewing SSL certificates, checking firewall configuration
- ✓Reviewing access rights and admin accounts
Backups
- ✓Automatic scheduled data backups
- ✓Regular restore tests — a backup that has never been restored isn't guaranteed to work
Optimisation
- ✓Finding and fixing slow pages and features
- ✓Optimising the database, images and caching
- ✓Advice on scaling up or cutting server costs
Upgrades and new features
- ✓Upgrading frameworks and libraries before support ends
- ✓Updating apps for new App Store and Google Play requirements
- ✓Adding features and adjusting the interface as your business needs change
Taking over a running system
For systems built by another team, we start with an assessment:
1. Review the source code, its structure and the technologies used
2. Check the servers, backups and security
3. List the risks by severity
4. Propose a plan to address them and a suitable maintenance package
You receive a clear assessment report, even if you decide not to continue.
Transparent reporting
Every month you receive a report: how stable the system was, which incidents were handled, what was updated, and recommendations for the next month.
Flexible maintenance packages
We build maintenance packages around the size of your system and the level of support you need — from monitoring and regular updates to priority support with monthly feature development hours. Contact us to find the right package.